UP CLOSE - Thornley Groves, the local estate agent with a 'people-first' approach

By Dherran Titherington 3rd Mar 2025

The lettings team offer advice to help make informed decisions, such as detailed reports on local market behaviours (Image supplied)
The lettings team offer advice to help make informed decisions, such as detailed reports on local market behaviours (Image supplied)

Beautiful properties are commonplace in the historic city of Chester.

Whether you're looking for a cosy 'forever' home, or if you're looking to sell and move on, it's fair to say that the tricky process ought to be made as easy as possible.

This is why we're pleased to announce our partnership with local estate agent, Thornley Groves, who does just that.

Situated on Lower Bridge Street, the estate agents pride themselves on working with a local focus and 'people in mind'.

Staff collectively provide years of experience in sales, lettings and property management.

Alex Horne, Thornley Groves' senior valuer and Julie Constable, sales manager (Image supplied)

With a dedicated investment advisory team, clients are in safe hands when it comes to expanding your portfolio or investing for the first time.

The lettings team offer support to help make informed decisions, such as detailed reports on local market behaviours and personalised advice based on individual investment goals.

Thornley Groves' devoted property management team manage and maintain investment properties.

With the vast majority of Thornley Groves' staff living in Chester, the team are equipped to offer personalised advice with a genuine knowledge of specific areas in the region, right down to street level. 

They help buyers, renters, sellers and landlords navigate the tricky property market, all with a 'people first' approach which sets them apart from national companies.

"We have an understanding of the local area, all of us having been here and working in this company for a very long time", said sales manager, Julie Constable. 

Lettings manager, Louise Reece and property management team-leader, Ali Perry (Image supplied)

The importance of local identity is vital to the business model, she explained, with the team's knowledge of the city setting them apart from other businesses.

She added: "As a team, we understand the local people in the area, which means there's a bit more of a personal touch."

Members of the team often oversee the sale of properties to the same clients over the years, signaling the strong level of community trust that has been built over time.

Staff seek to understand and tailor clients' needs, whether that is providing further information or even weekly property checks, Thornley Groves will adapt their service to each individual client.

With over 30 years of experience, each member of the team is there to support clients at each step of the way. 

Highlighting their commitment to client satisfaction, Julie added: "We're quite happy to go above and beyond."

The estate agent's current spot on Lower Bridge Street became home late last year (Image supplied)

Thornley Groves also provides a range of services for landlords and tenants.

Whether you're a landlord looking for reliable tenants or a tenant searching for the perfect rental, Thornley Groves is dedicated to meeting all your lettings needs.

Lettings manager, Louise Reece, has been in the Chester office for a number of years, having previously worked in the Altrincham location.

Property management team leader, Ali Perry, is also on hand, bringing a wealth of experience to Thornley Groves, after many years with the company.

The estate agent's current spot on Lower Bridge Street became home late last year.

To mark its new location, Thornley Groves will host an open evening next week to display its Chester portfolio.

Attendees will join the team to celebrate their newest office opening and chat one-on-one with Thornley Groves' experts for tailored advice.

The expert team of estate agents are there to guide you through the entire process of buying or selling property in Chester (Image supplied)

Refreshments will be provided, along with the chance to win various prizes.

The event will take place on Wednesday 5 March, between 4pm to 7.30pm.

Guests will meet the friendly staff at the heart of the operation, such as Alex Horne, Thornley Groves' Senior Valuer and, arguably, the most experienced valuer in the city.

Members from the property management department, along with lettings, will also be on hand, ready to chat one-to-one and provide tailored advice.

The expert team of estate agents are there to guide you through the entire process of buying or selling property in Chester. 

Thornley Groves is a sponsor of Chester Nub News. Support from local businesses such as them helps us keep our local news free and easy-to-read.

If you own a local business and would like to sponsor us, get in touch at [email protected].

     

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