Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. RespectIntegrityServiceExcellence The role: GROUNDS MAINTENANCE OPERATIVEThe Grounds Maintenance Operative is responsible for ensuring that following each visit to the allocated buildings the relevant output standards are met and all sites and buildings present a neat, tidy and well-tended appearance. To create and maintain a high quality standard in Grounds Maintenance in line with the agreed specification. Key responsibilities are as follows: Ensure that grounds are maintained to the standard and at the frequency specified by BT in the contract. This is to include, but not restricted to:o Grass cutting and edge trimmingo Maintain cultivated areas (e.g.: flower beds) in good order and weed freeo Prune bushes, shrubs, and hedges (seasonal growth not to exceed 200mm following visit)o Prune coniferous trees (topped and cut back to maintain neat, tidy appearance)o Prune all other trees to industry standards (remove low obstructing branches to height of 2.2m above ground level)o Dig up and remove dead trees, shrubs, plants where necessary etc.o Clear fences, walls and gates of weeds, moss, algae and other inappropriate plant growtho Clear roads, paths, terraces, car parks and other hard standing of weeds, moss, algae, debris and leaveso Clear surface drains, gullies and watercourses of obstruction and ensure are fully effectiveo Maintain lakes, ponds and streams in good ordero Ensure that boundaries, roadways, parking areas and pathway road markings (including signage) are visible and no overhanging plants are present. To carry out self-assessments for Key Performance Indicator (KPI) 13. Standard to be reached at end of visit To take proactive responsibility for meeting Health and Safety requirements whilst undertaking the role To comply with all relevant legislation (including Local Authority legislation) including that relating to waste, pesticides and COSHH To take responsibility for and maintain in good working condition all company equipment including vehicles. To ensure that all clients and customers are dealt with promptly and courteously according to company standards. Supports delivery of Health and Safety policy and standards. To complete all allocated Grounds Maintenance tasks shown on the Work Schedule for a specific area.Person Specification: Full UK driving licence (preferably with trailer towing category on licence). Able to perform the role to the required standard within a short period after completion of training. Up to NVQ Level 2 qualification as a minimum. Must be willing to travel between sites on a regular basis. Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster. Able to perform the role to the required standard within a short period after completion of training. Good communication skills. Awareness of Grounds Maintenance specification General industry awareness Experience of being part of a team which has to deliver specific targets Trained to Lantra Awards and/or NPTC Industry Standard level.Our mission: To build a world-class business through exceptional service and exceptional peopleRESPECT We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration.INTEGRITY No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for. SERVICE We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities.EXCELLENCE We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.