Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs. This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future. Location: Chester Hours: Full time 37 Hours per week Contract: Permanent Closing Date:03 April 2025 In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual salary review Refer a friend scheme Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns Skills and Experience
• Experience or knowledge of Accommodation (incl. legislation) - desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Good organisation skills and ability to meet deadlines