Jobs in Chester

Business Unit: Unsecured LendingSalary Range: £34,400 to £51,600 Per annum DOE + red-hot benefitsLocation: UK Hybrid with attendance as requested at VM hub's (such as Chester / Newcastle / London)Contract Type: Permanent

Business Unit: Chief Operating OfficeSalary range: £23,500 - £27,000 per annum DOE + red-hot benefitsLocation: UK Remote with occasional travel to hubContract type: Permanent, Full TimeOur TeamOur Fraud Detection Team go the extra mile to provide customers with the help they need to manage their financial situation. To join them you'll need to be naturally curious with the confidence to ask the right questions to get to the root of the problem. You'll be primarily helping customers who have been a victim of fraud, which means there'll be some tough conversations - but your resilience and ability to empathise will be encouragement to those who need it most.Despite the challenges you'll face there'll be opportunities to make memorable experiences for customers - something that our team are extremely passionate about and an extremely rewarding part of the role. You'll need to be a great listener, have patience, and demonstrate a caring manner. It's vital you can get the basics right, focus on the detail and work to a high degree of accuracy. You'll be an ambassador for Virgin Money - balancing the need to follow policy with our desire to provide unrivalled customer service.What you'll be doing• Play a key part within our operation and seek to deliver valuable service to make our customers love us even more.• Work flexibly within the operating hour of 8:00am to 7:30pm Monday to Friday, Saturday 9:00am to 5:00pm.• Provide excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer.• Provide help, guidance, and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams• Be able to demonstrate a significant degree of insatiably curiosity to obtain the best possible solution for the customer and the company.• Liaise with third parties to ensure that our customers are fully supported and receive a service based on best practice.• Be able to summarise key information obtained by effective probing and active listening whilst ensuring you operate within defined policies and procedures.• Be confident enough to challenge the 'rules' in favour of achieving a good outcome for the customer and company.• As we are a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow.• Be emotionally resilient, open, and honest when times get tough - because they will; and a real team player supporting your co-workers throughout the day.We need you to have• Strong customer services experience - telephony or face to face • Proven track record in working in a fast-paced environment• The ability to be insatiably curious, asking questions, challenging the norm, and negotiating to deliver the best solution• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service• A caring, positive attitude with a genuine passion for helping others to exceed our customers' expectations.• Ability to multi-task - listen to customers, while investigating / reviewing information.• Experience / confidence with dealing with customers and customer behaviours.

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Join us as a Technology Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development, and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation.

Join us as a Technology Sourcing Manager at Barclays, where you will optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements. Working in close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation.

Join us as a Sourcing Manager - Capital Projects at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation.

Business Unit: Group Risk, Model Risk ManagementSalary range: up to circa £70,000 per annum DOE + red-hot benefitsLocation: Remote - UK FlexibleContract type: Permanent

Business Unit: Unsecured LendingSalary Range: £34,400 to £51,600 Per annum DOE + red-hot benefitsLocation: UK Hybrid with attendance as requested at VM hub's (such as Chester / Newcastle / London)Contract Type: Permanent

Ideas People Trust

Business Unit: Business Controls Office - CommercialSalary Range: £ 44,800 - £56,000 per annum DOE + red-hot benefitsLocation: Hybrid - With monthly travel required to Hub or office Contract Type: Permanent

Ideas People Trust

Ideas People Trust