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Field Service Engineer - Electro-Mechanical

Where

Chester

Type

Permanent

Salary

Annual

Field Service Engineer - Industrial Machinery

  • Permanent - Fully remote position
  • Salary: Basic £45,000 plus overtime rates, travel expenses, hybrid car
  • Excellent Earning potential, paid door to door
  • Territory: UK and Ireland with occasional overseas trips
  • Candidate Location: Ideally residing in the Midlands region

A long-established and internationally respected leader in the design and manufacture of specialised automation machinery for the glass processing industry is seeking a UK-based Field Service Engineer to support operations across the UK and Ireland.

This is a full-time, remote position. The Field Service Engineer will be responsible for installing, troubleshooting, repairing, upgrading, and maintaining industrial automation equipment.

The role involves regular travel to customer sites throughout the UK, with occasional international travel to support operations at other global branches.

Key Responsibilities:

  • Diagnose and troubleshoot technical issues on-site and remotely
  • Perform installation, upgrades, maintenance, and repairs of machinery
  • Provide timely and effective field service support to global clients
  • Deliver technical assistance and guidance to ensure optimal equipment performance
  • Maintain detailed service records and documentation
  • Communicate regularly with clients to ensure smooth operations and high customer satisfaction

This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently while maintaining close collaboration with customers and internal teams.

Experience / Qualifications:

  • Troubleshooting and Technical Support skills
  • Excellent working knowledge of electro- mechanical, pneumatic, hydraulic control systems
  • Computer literate with knowledge and experience interrogating maintenance and PLC software
  • Field Service and Maintenance & Repair experience
  • Excellent communication skills for effective client interaction
  • Proficiency in relevant software and tools
  • Knowledge of industrial automation and glass processing machinery is beneficial
  • Ability to work independently and remotely
  • Qualification in an Electro-Mechanical Engineering, Mechatronics discipline or related field

Essential Requirements:

  • Worked on Industrial Machinery
  • Full UK Diving Licence
  • Willingness to travel throughout the UK and occasional overseas client visits
  • Valid UK Passport

HRGO Recruitment offers permanent and temporary jobs across the UK. You must have current UK right to work to be considered. HRGO is an equal opportunities employer.

JBRP1_UKTJ

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Duties will include, but not limited to:- Setting up and/or validating setup for all microprocessor-controlled equipment and maintaining a log system set-points in a format specified by the Senior Facility Manager and system design protocols.- Performing preventative maintenance on the Heating Ventilation and Air Conditioning (HVAC) Control System and related components to maintain system operation and reliability, ensuring uninterrupted power and continuous air supply to critical facilities, equipment and systems.- Working closely with the Electrical and HVAC Controls Technicians to diagnose faults, failures and alarms on general electrical and mechanical systems to ensure all equipment is functioning effectively and properly maintained.- Maintaining all equipment, sensors, actuators, cabling, and other components of the BAS system.- Maintaining normal computer systems such as Windows system maintenance, disk clean-up, back-up, installation of software upgrades, virus/spyware protection and computer cleaning.- Maintaining microprocessors- Logistics support of BAS systems.Qualifications and EvaluationsRequirements:- All selected candidates must be able to obtain and hold a non-sensitive security clearance.- All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.- Selected candidate must be able to begin working within a reasonable period of time (4 weeks) upon receipt of agency authorisation and/or clearances/certifications, or their candidacy may end.Education Requirements:The completion of a Bachelor of Science degree, or equivalent, in Mechanical/Electrical/General Engineering or Computerised systems, control and sensor technology is required. Applicants must have proof of specialised technical training to match background requirements.Qualifications:Experience: Minimum of five (5) years field experience in the operation and maintenance of a building automation system (BAS), including computer and microprocessor control system installation and programming. The experience may have been gained as a result of performing general maintenance on computer-controlled systems and equipment; however, at least two (2) years must have been spent in direct maintenance of BAS specific components in a similar environment, in addition to three (3) years of experience with large, modern, commercial or government office building operations and maintenance. Experience working with U.S. building, trade, construction, fire, and safety codes and standards is required.Language: Fluent English - speaking/reading/writing, may include the ability to translate (this may be tested).Job Knowledge: The incumbent must have superior knowledge, exceptional technical skills, and a thorough understanding of building automation systems, their components, including sensors and actuators. Must know how to make adjustments to the system and components to keep the building within the designed operating parameters. Must be able to interpret sensor readings and fault and failure codes in order to diagnose and expedite repairs. Individuals must have knowledge of local companies that can provide material or service support for the systems within his/her area of responsibility. Individuals must have detailed technical knowledge of the control systems within his/her area of responsibility and basic knowledge of how the control systems interface with the operating systems. Incumbent knowledge base must be equipment specific, with the makes and models of the installed equipment. Must have a good working knowledge and ability to use AutoCAD to develop and modify building drawings.Benefits:The U.S. Mission offers a competitive compensation and benefits package for local employees:- Bi-weekly salary payments- Merit Based Compensation (Performance Related Pay awards)- Private Medical Insurance and Life Insurance Plans- U.S. Embassy Group Personal Pension Plan- Employee Assistance Program- Annual and Sick Leave- UK and U.S. paid public holidays- Season Ticket Loan (Transportation)- Training opportunities & personal development- Restaurant facility- On-site Gym- On-site Metro BankJBRP1_UKTJ

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