This role would be ideal for someone looking to develop their experience in a reception and administration role. A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol.

Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services.

The role can include:

• Covering reception duties, answering the telephone and welcoming people into the service
• Undertaking administrative tasks such as filing, archiving and photocopying.
• Supporting the collection and inputting of service data.
• Working with local and national databases.

You'll also be expected to participate in team meetings and carry out other tasks where necessary to support the needs of the service.