As a Senior Service Advisor for Swansway you'll be reporting into the Aftersales Manager you will be responsible for the service and aftersales care of our customers. Our service area is busy and we have loyal customers who expect only the highest level of customer service. You will lead the front of Service Advisor team and offer outstanding customer care to our customers.
As a Diagnostic Technician reporting into the Aftersales Manager your main responsibilities will be the ongoing service, repair and pre-delivery inspection checks of vehicles. If you have an MOT licence you may be required to carry out MOTs.
This role would be ideal for someone looking to develop their experience in a reception and administration role. A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol.
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