Order Administrator, Chester based role

We are recruiting on behalf of a fantastic company for an Order Administrator to join their team in Chester on a permanent, full-time basis. This is a great opportunity for someone with strong administrative and operational experience who enjoys working in a fast-paced environment with a strong focus on accuracy, customer service, and teamwork. There is also the opportunity to work compressed hours across 4 days.

About the Role

• Title: Order Administrator
• Salary: £26,200 per annum
• Location: Chester - onsite
• Benefits: 26 days holiday plus bank holidays, pension matched up to 10%, life assurance, and more.

Key Responsibilities

• Process customer orders accurately using ERP and internal systems.
• Coordinate repairs, replacements, and returns for products and accessories.
• Pick, pack, and dispatch orders from the warehouse efficiently.
• Maintain accurate stock control and support inventory management activities.
• Deliver excellent customer service while meeting operational KPIs and deadlines.

Skills & Experience Required

• Previous administration or operations experience in a fast-paced environment.
• Strong attention to detail with a high level of accuracy.
• Confident using MS Office and internal systems such as ERP or CRM platforms.
• Excellent communication and relationship-building skills.
• Self-motivated with the ability to manage workload independently and meet targets.

Roberts Webb Recruitment is acting as a recruitment agency on behalf of this role