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'I just needed someone to give me a chance' - Chester business celebrates 30 years in the city

By Dherran Titherington   19th Nov 2025

Laura Heywood secured a £3,000 Prince's Trust loan in 1995 (Image supplied)
Laura Heywood secured a £3,000 Prince's Trust loan in 1995 (Image supplied)

An independent wellness business recently celebrated its 30th anniversary with an exclusive event in Chester.

The Scented Garden Retreat was founded in 1995, after its founder Laura Heywood secured a £3,000 Prince's Trust loan.

Now operating across two Chester locations, one on the historic Rows and one in the Garden Quarter, The Scented Garden Retreat remains one of the city's most established independent wellbeing providers.

"Thirty years ago, I had ambition and not a lot else," said Laura.

"I came from very humble beginnings, and when I wanted to start my business, no bank would support me. I knew I had a great idea and the commitment to make it a success; I just needed someone to give me a chance. That's when I turned to The Prince's Trust.

Entertainment was provided by The Hammond School and The Proud Mary's (Image supplied)

"I still remember the nerves of presenting to the panel, and the rush of relief and excitement when they approved my request for a £3,000 loan.

"That moment changed the course of my life."

Marking its 30th anniversary, the special event took place at St Mary's Creative Space, bringing together local dignitaries, community leaders, long-standing clients, and partner organisations.

Entertainment was provided by The Hammond School and The Proud Mary's, while Chester Pride ran the bar - highlighting the businesses longstanding commitment to supporting local LGBTQ+ communities.

Speaking at the event, Laura added: "This anniversary was a chance to celebrate with the people who have been part of our journey: our clients, our partners, and our community.

The special event took place at St Mary's Creative Space, bringing together local dignitaries and community leaders (Image supplied)
"I'm so proud that The Scented Garden Retreat has stood the test of time, and I remain committed to making wellbeing accessible, personal, and meaningful for everyone who walks through our doors."

Laura was also recently invited to London to meet His Majesty King Charles III, in recognition of her service to education and safeguarding as a Community Governor at Argoed High School.

The Lord Mayor of Chester, Cllr Sherin Akhtar, praised the Scented Garden Retreat's contribution to the city, as she said: "This year, my theme as Lord Mayor is 'pride in place', celebrating the people, groups, and businesses that make our communities special. The Scented Garden Retreat embodies that spirit completely.

"Laura has built not only a thriving business, but a welcoming and inclusive space that brings pride to Chester. Her dedication to wellbeing, community partnership, and supporting local people is exactly what makes our city shine."

The Lord Mayor of Chester, Cllr Sherin Akhtar, praised the Scented Garden Retreat's contribution to the city (Image supplied)
Also in attendance was Tim Parker, a former Prince's Trust representative who served on the original panel that approved Laura's loan 30 years ago.

"I knew from the moment I met Laura that she had the drive and determination to make her business a success," said Tim.

"She was resilient, passionate, and utterly committed, just the kind of entrepreneur The Prince's Trust exists to support. We've stayed in touch ever since, even after I retired from the Trust, and it has been a privilege to watch The Scented Garden Retreat grow into the respected and much-loved wellbeing institution it is today.

"Being here to celebrate this milestone with Laura is an honour."

With a loyal customer base and a reputation for personalised care, the business continues to thrive while staying true to its founding values.

You can find out more about the The Scented Garden Retreat here.

     

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