Chester
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Service Advisor

Where

Chester

Type

Permanent

Salary

30000 Annual

Role - Service Advisor / Service Receptionist

Location - Chester

Salary - £30,000 Basic Salary £38,000 Realistic OTE Overtime Available

1 in 4 Saturday Mornings

Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Chester in their search for an experienced Service Advisor / Service Receptionist.

Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people. You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology.

As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience. You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products.

Working Hours:

  • Monday to Friday, 8am-6pm
  • 1 in 4 Saturday mornings, paid at overtime

What we're looking for:

  • Minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership
  • A passion for delivering outstanding customer service with a proactive sales approach
  • Experience using Kerridge and 1Link would be advantageous, although not essential
  • Excellent communication and organisational skills
  • A professional and customer-focused approach

Salary & Benefits:

  • £30,000 basic salary
  • £38,000 realistic OTE
  • Uncapped bonus opportunities, including hours sold, service plans and upsell/cross-sell performance
  • Current team members are consistently exceeding their bonus targets
  • 1 in 4 Saturday mornings, paid at overtime
  • Manufacturer training and genuine career progression
  • Opportunity to work with the latest hybrid and electric vehicle technology

If you're an experienced Service Advisor or Service Receptionist looking to join a premium main dealership that genuinely invests in its people, we'd love to hear from you.

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