Its time to look to the future.

We want our people to see their potential at work. Thats why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You dont need to have the skills right now before you know it, youll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. Youll be the face of EE and, whats more, youll get the chance to develop a career that goes well beyond our stores. Sounds good, right?

What youll do:

Find every opportunity to boost your stores success with sensational customer service

Create an environment in which customers feel welcome and comfortable

Engage customers in genuine, enjoyable conversations to understand their needs

Help people choose the right products and show them how to make their digital life better

Keep up to date with all our products, services and promotions, and those of competitors

Take pride in the appearance of the store, keeping it clean and tidy at all times

Youll definitely:

Be able to show how youve worked to and achieved sales targets or deadlines

Show an interest in communications technology

Enjoy being part of a team but still have the drive to work on your own initiative

You might even:

Have worked in retail, sales or service

Know a thing or two about the telecoms sector

Whats in it for you?

Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme

Competitive salary

Uncapped monthly commission, based on personal and store targets

Typical commission of £3,500 (pro-rata); top performers can earn £20,000

Competitive healthcare and BT share plans

75% discount on an EE mobile package (30% for Friends and Family)

25 days holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off

The chance to win once-in-a-lifetime all-expense-paid trips

Discounted deals on BT and EE TV, broadband, and content

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, weve focused on creating an energising culture that makes EE an even better place to build a career. Were at the top of our game, and this is your chance to join us.

At EE, were creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Were therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. Its our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.

If youre thinking about working for the UKs biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.

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