The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

FLEXIBLE CONTRACTS AVAILABLE

APPLICANTS MUST BE AGED 18 OR OVER DUE TO SERVING ALCOHOL

Key Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages to hotel guests.
• Maintain high standards of customer service and guest satisfaction.
• Keep the bar area clean, organized, and fully stocked.
• Handle cash and card transactions accurately.
• Ensure compliance with licensing laws and hotel policies.
• Assist with inventory control and stock management.
• Work closely with restaurant and banqueting teams during events.

Requirements:

• Previous bartending experience in a hotel, restaurant, or bar environment.
• Knowledge of classic and contemporary cocktails.
• Excellent communication and interpersonal skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Professional appearance and positive attitude.
• Relevant licensing or certification (if required by local regulations).

• Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
• Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
• Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
• Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.