Sales Manager - Chester Zoo - Chester, Cheshire

Location Description: Located at Chester Zoo.

Job Description

Position Overview

A new and exciting luxury lodge resort set in the grounds of Chester Zoo is opening in 2025 and we are on the lookout for a Sales Manager to join the team.

Nestled in nature and designed to offer an unparalleled guest experience. The hotel combines world-class amenities with a unique sense of adventure and tranquillity. As we prepare for our grand opening, we are seeking an experienced Sales Manager to lead our team and help shape the future of the hotel.

We are seeking a passionate and results-driven individual to lead our Sales department, establish our market presence, and build long-term relationships with clients across all segments. As the Sales Manager, you will play a crucial role in positioning our hotel and creating a foundation for lasting success.

Key Responsibilities:

• Develop and execute a strategic sales plan to build pre-opening awareness and drive bookings across leisure, corporate, and group segments.
• Conduct competitive market analysis to identify business opportunities and optimise revenue generation.
• Cultivate and maintain strong relationships with key clients, industry stakeholders, and local businesses.
• Represent the hotel at industry events, trade shows, and other networking opportunities.
• Collaborate with the marketing team to create compelling promotions, packages, and advertising that align with our brand.
• Prepare sales forecasts, performance metrics, and regular reports for senior management.
• Work closely with other departments, including revenue management, front office, and F&B, to ensure a seamless guest experience from inquiry to departure.

Role Requirements

• Previous experience in the hospitality industry as a Sales Manager or similar role
• Great leadership skills with the ability to inspire others.
• An ability to influence and negotiate at all levels.
• Pre-opening experience

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Team Member pass so you can visit the zoo during your time off.
• An amazing working environment - Where else can you see critically endangered animals from your office window or stroll among rare giraffes and tigers on your lunch break.